- What is the BlackBerry AtHoc desktop app?
- Install the desktop app
- Uninstall the desktop app
- Desktop app network traffic
- Desktop app settings
- Operation
- Troubleshoot desktop app issues
- Appendix A: Build settings
- Appendix B: Desktop client URL parameters
- Appendix C: Database server
- Appendix D: Application server
- BlackBerry AtHoc customer portal
- Legal notices
- BlackBerry Docs
- BlackBerry AtHoc
- Desktop App 6.2.x.278
- Desktop App Installation and Administration Guide
- Operation
- Sign on
- Unresolved desktop users in organization 1
Unresolved desktop users in organization 1
Desktop users are stored in organization 1 under the following conditions:
- PID=1 in therun.batfile was used to install the client. The customer uses the redirector to move users to the correct organization and baseurl based on machine name.
- The PID in therun.batfile that was used to install the client is not found in the system.
- A client performs a first time SO on the primary system (the system that the client connects to during first-time start up and has redirection enabled) and is redirected to a secondary system. A user is created in organization 1 on the primary system and redirection is logged in that end-users's properties. This allows an operator to determine which users have connected, and where they have been redirected to.