What is the BlackBerry AtHoc desktop app?

The BlackBerry AtHoc management system provides authorized users with the ability to quickly notify large numbers of people in widely dispersed locations during emergencies and other critical situations. BlackBerry AtHoc also helps those users monitor alerts for threat conditions while also providing basic notifications services for non-emergency situations.

The BlackBerry AtHoc Desktop Application (also called the desktop app or desktop client) is a small desktop application that runs continuously on your computer. When a new alert targeted at user desktops is published in the BlackBerry AtHoc system, a notification screen opens on your desktop, accompanied by an audio notification.

You can then close the pop-up or click a link to obtain additional information about the alert. For emergency alerts, the pop-up screen might contain response options that you must select from in order to acknowledge receipt of the alert.

This guide is intended for IT administrators who are responsible for installing, setting up, and maintaining the BlackBerry AtHoc desktop app for end-users. To find information about using the desktop app to receive alerts, see the 

BlackBerry AtHoc Desktop App User Guide

.