- What is the BlackBerry AtHoc desktop app?
- Install the desktop app
- Uninstall the desktop app
- Desktop app network traffic
- Desktop app settings
- Operation
- Troubleshoot desktop app issues
- Appendix A: Build settings
- Appendix B: Desktop client URL parameters
- Appendix C: Database server
- Appendix D: Application server
- BlackBerry AtHoc customer portal
- Legal notices
- BlackBerry Docs
- BlackBerry AtHoc
- Desktop App 6.2.x.278
- Desktop App Installation and Administration Guide
- Troubleshoot desktop app issues
- Self Service issues
- Automation server can't create object error
Automation server can't create object error
This error may be followed by a “Server Error 404 – File or directory not found” error and is caused by disabling “Run ActiveX controls and plug-ins” in Internet Settings (for the zone that applies).
The reason this occurs is because the JavaScript returned from the GS call tries to access the desktop app:
utility = new ActiveXObject("AtHocCorpGStlbar.GShelper");