BlackBerry AtHoc ServiceNow integration
The BlackBerry AtHoc ServiceNow integration enables IT administrators to share critical information about high-priority IT outages across their organization using multiple notification modalities, leading to a quicker time for responding to and fixing issues. The BlackBerry AtHoc ServiceNow integration provides an easy way for BlackBerry AtHoc alerts to be generated for ServiceNow incidents from ServiceNow.
The BlackBerry AtHoc ServiceNow integration provides the following capabilities:
- A single interface to manage IT issues and notify users.
- Multiple messaging modalities promote faster collaboration.
- Outages can be resolved more quickly and efficiently.
- Logging of alerts published under one ServiceNow incident.