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  2. BlackBerry AtHoc
  3. BlackBerry AtHoc Integrations
  4. ServiceNow Installation and Configuration Guide
  5. Configure ServiceNow parameters
  6. Create the AtHoc Alerts tab

Create the AtHoc Alerts tab

Related lists appear on forms and display records in tables that have a relationship to the current record. You can create and send alerts from the AtHoc Alerts tab.
Ensure you select Global application as the current application.
  1. Open the ServiceNow instance and log in with your credentials.
  2. On the 
    ServiceNow home page
    , in the 
    Filter
     navigator, type 
    Incident
     and click 
    Incident
     > 
    All
    .
  3. On the 
    Incidents
     screen, click an incident. The Incident detail page opens without 
    AtHoc Alerts
     tab at the bottom.
  4. Right-click the header and from the list click 
    Configure
     > 
    Related Lists
    .
  5. On the 
    Configuring related lists
     window, in the 
    Available
     column, click 
    AtHoc Alerts -> Incident
    .
  6. Click the right arrow to add it to the 
    Selected
     column.
  7. Click 
    Save
    .
The AtHoc Alerts tab is displayed on the Incident detail page.