Get ServiceNow device label and value

Open the ServiceNow instance and log in with your credentials.

On the

ServiceNow home page

, in the

Filter

navigator, type

sys_user.LIST

and press the

Enter

key. The Users table opens in a new tab.

Click any user record. The user record opens.

Right-click the field that you want to configure as ServiceNow device and click

Configure Dictionary

. For example, email, Business phone, or Mobile phone. The Dictionary Entry for the selected field opens.

Copy the values from the

Column label

and

Column name

fields.

Repeat steps 4 to 5 to get values for other fields that you want to configure as ServiceNow devices.