Configure ServiceNow parameters

You must configure and change some BlackBerry AtHoc environment settings in the ServiceNow console. This section describes how to configure BlackBerry AtHoc settings, create the AtHoc Alerts tab in an incident, configure ServiceNow devices, create and view pair devices, and set up OAuth in ServiceNow.

Each ServiceNow module has a star icon next to the name. Use these icons to select or view favorite modules. The star icon for each module can be selected or deselected. These icons are used to select frequently used modules and then display only the favorites in the application navigator.