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  2. BlackBerry UEM 12.10
  3. BlackBerry UEM Administration
  4. Device activation
  5. Activation step-by-step for users
  6. Activate a device using a QR Code

Activate a device using a
QR Code

QR Code
 activation is supported on
iOS
 and
Android
 devices.
To activate devices using a
QR Code
, send the following instructions to the device user.
You need a
QR Code
. You can find it in the activation email that you received from your administrator, or you can generate one in
BlackBerry UEM Self-Service
.
  1. On the device, install the
    BlackBerry UEM Client
     app. For
    iOS
     devices, download the app from the
    App Store
    . For
    Android
     devices, download the app from
    Google Play
    .
  2. On the device, tap
    UEM Client
    .
  3. Read the license agreement and tap
    I Agree
    .
  4. Scan the
    QR Code
     that you received in the activation email or that you generated in
    BlackBerry UEM Self-Service
    .
  5. If you are prompted to enter the password for your email account or the passcode for your device, follow the instructions on the screen.
To verify that the activation process completed successfully, you can perform one of the following actions:
  • On the device, open the
    BlackBerry UEM Client
     app and tap
    About
    . In the Activated Device and Compliance Status sections, verify that the device information and the activation time stamp are present.
  • In
    BlackBerry UEM Self-Service
    , verify that your device is listed as an activated device. It can take up to two minutes for the status to update after you activate the device.