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Update the OS on supervised
iOS
devices

You can force the following devices to install an available OS update:
  • supervised devices running
    iOS
    10.3 and later
  • supervised DEP devices running
    iOS
    9.0 and later
To update the OS on multiple devices, see Send a bulk command.
  1. On the menu bar, click
    Users > Managed devices
    .
  2. Search for a user account.
  3. In the search results, click the name of the user account.
  4. Click the device tab.
  5. In the left pane, if a software update is available, click
    Update now
    .
  6. In the drop-down list, select one of the following options:
    • Download and install
      : The update is automatically downloaded and installed on the device.
    • Download only
      : The update is automatically downloaded on the device and the user is prompted to install it.
    • Install downloaded update
      : If the update is already downloaded on a device, it is automatically installed.
  7. Click
    Submit
    .