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Reconciliation rules for conflicting settings in software configurations

If you assign multiple software configurations to user accounts or user groups, the multiple software configurations might contain conflicting settings. For example, you might specify that a 
BlackBerry Java Application
 is required in a software configuration that you assign to a user account, but you might also specify that the same application is not permitted in a software configuration that you assign to a user group that the user account belongs to. Conflicts can occur when you assign multiple 
BlackBerry
 
Java
 Applications, application control policies, application control policies for unlisted applications, 
BlackBerry Device Software
, and the standard application settings in 
BlackBerry Device Software
 configurations.
BlackBerry UEM
 uses predefined reconciliation rules to resolve conflicting settings in multiple software configurations, and to determine which applications, software, and settings are installed on or applied to a 
BlackBerry
 OS (version 5.0 to 7.1) device. 
BlackBerry UEM
 resolves conflicting settings as an asynchronous background activity. You can view the outcome of the reconciliation activities, reconciliation errors, and the applications, software, and settings that 
BlackBerry UEM
 installed on or applied to a 
BlackBerry
 OS device.
BlackBerry UEM
 might have to reconcile software configuration settings that conflict if you perform any of the following actions:
  • Activate a device
  • Assign a new 
    BlackBerry
     OS device or PIN to a user
  • Add a user account to or remove a user account from a group
  • Add a group to or remove a group from another group
  • Add an app to or remove an app from a software configuration
  • Change the settings for an app in a software configuration
  • Change the settings for an application control policy
  • Change the ranking for application control policies
  • Install a new version of the 
    BlackBerry Device Software
     on a 
    BlackBerry
     OS device
  • Add a 
    BlackBerry Device Software
     configuration to or remove a 
    BlackBerry Device Software
     configuration from a software configuration
  • Change a 
    BlackBerry Device Software
     configuration
  • Change the standard application settings in a 
    BlackBerry Device Software
     configuration