- Getting started
- Supported features by device type
- Managing BlackBerry Dynamics apps in BlackBerry UEM
- BlackBerry devices powered by Android
- Device management options
- Managing devices beyond smartphones, tablets, and laptops
- Managing wearable devices
- Managing Apple TV devices
- What is the BlackBerry UEM Client?
- What is BlackBerry UEM Self-Service?
- BlackBerry Enterprise Mobility Suite services
- Log in to BlackBerry UEM
- Administrators
- Steps to set up UEM administration
- Setting console login options
- Customizing the appearance of the consoles
- Create website bookmarks in the consoles
- Change the language for automated email messages
- Creating and managing administrator roles
- Create an administrator
- Change role membership for administrators
- Set the session timeout parameters
- Delete an administrator
- Using profiles, variables, and email templates
- Wi-Fi, VPN, BlackBerry Secure Connect Plus, and other work connections
- Steps to set up work connections for devices
- Best practice: Creating work connection profiles
- Setting up work Wi-Fi networks for devices
- Setting up work VPNs for devices
- Setting up proxy profiles for devices
- Using enterprise connectivity and BlackBerry Secure Connect Plus for connections to work resources
- Steps to enable BlackBerry Secure Connect Plus
- Server and device requirements
- Load balancing and high availability for BlackBerry Secure Connect Plus
- BlackBerry Secure Connect Plus and the BlackBerry Connectivity Node
- Enabling and configuring enterprise connectivity and BlackBerry Secure Connect Plus
- Create an enterprise connectivity profile
- Enable BlackBerry Secure Connect Plus
- Specify the DNS settings for the BlackBerry Connectivity app
- Optimize secure tunnel connections for Android devices that use BlackBerry Dynamics apps
- Direct BlackBerry 10 work space traffic through BlackBerry Secure Connect Plus when a Wi-Fi network is available
- Troubleshooting BlackBerry Secure Connect Plus
- Setting up network connections for BlackBerry Dynamics apps
- Using BlackBerry 2FA for secure connections to critical resources
- Setting up single sign-on authentication for devices
- Filtering web content on iOS devices
- Managing email and web domains for iOS devices
- Create an AirPrint profile
- Configuring AirPlay profiles for iOS devices
- Controlling network usage for work apps on iOS devices
- Email, calendar, and contacts
- Setting up work email for devices
- Using Exchange Gatekeeping
- Setting up CardDAV and CalDAV profiles for iOS and macOS devices
- Certificates
- Steps to use certificates
- Integrating BlackBerry UEM with your organization's PKI software
- Connect BlackBerry UEM to your organization’s Entrust software
- Connect BlackBerry UEM to your organization’s Entrust IdentityGuard server to use smart credentials
- Connect BlackBerry UEM to your organization's OpenTrust software
- Connect BlackBerry UEM to your organization’s BlackBerry Dynamics PKI Connector
- Connect BlackBerry UEM to your organization’s app-based PKI solution
- Providing client certificates to devices
- Sending certificates to devices using profiles
- Choosing profiles to send client certificates to devices
- Sending CA certificates to devices
- Using user credential profiles to send certificates to devices
- Create a user credential profile to manually upload certificates
- Create a user credential profile to connect to your organization's PKI software
- Create a user credential profile to use Entrust smart credentials on devices
- Create a user credential profile to connect to your BlackBerry Dynamics PKI connector
- Renew certificates that are enrolled through the BlackBerry Dynamics PKI connector
- Creating user credential profiles for app-based certificates
- Create a user credential profile to use certificates from the native keystore on Android devices
- Using SCEP to send client certificates to devices
- Sending the same client certificate to multiple devices
- Specify the certificate used by an app
- Device policies, standards, and compliance
- Steps to set up your organization's policies and standards for devices
- Managing devices with IT policies
- Controlling BlackBerry Dynamics on users devices
- Enforcing compliance rules for devices
- Configuring the Enterprise Management Agent
- Limiting devices to a single app
- Controlling the software releases that are installed on devices
- Displaying organization information on devices
- Using location services on devices
- Turning off notifications outside of work hours
- Managing iOS features using custom payload profiles
- Configure the layout of apps on supervised iOS devices
- Setting up Windows Information Protection for Windows 10 devices
- Apps
- Adding apps to the app list
- Adding public apps to the app list
- Add a BlackBerry 10 app to the app list
- Add an iOS app to the app list
- Add an Android app to the app list if BlackBerry UEM is not configured for Android Enterprise devices
- Add an Android app to the app list if BlackBerry UEM is configured for Android Enterprise devices
- Add a Windows 10 app to the app list
- Add public BlackBerry Dynamics apps to the app list
- Adding internal apps to the app list
- Steps to add internal apps to the app list
- Specify the shared network location for storing internal apps
- Add an internal app to the app list
- Add an internal BlackBerry Dynamics app entitlement
- Upload BlackBerry Dynamics app source files
- Host an internal app for devices with an Android work profile in Google Play using the .apk file
- Host an internal app for Android Enterprise devices in BlackBerry UEMusing a .json file
- Update an internal app
- Update an internal app for Android devices with a work profile in BlackBerry UEM using a .json file
- Adding or changing an app configuration
- Adding app shortcuts
- Adding public apps to the app list
- Preventing users from installing specific apps
- Managing apps on the app list
- Delete an app from the app list
- Change whether an app is required or optional
- Device notifications for new and updated apps
- App behavior on iOS devices
- App behavior on Android devices
- App behavior on Android Enterprise devices
- App behavior on Samsung KNOX devices
- App behavior on BlackBerry devices
- App behavior on Windows 10 devices
- Managing app groups
- View the status of apps and app groups assigned to user accounts
- View which apps are assigned to user groups
- Viewing and customizing the apps list
- Update the app list
- Update app permissions for Android Enterprise apps
- Accept app permissions for Android Enterprise apps
- Set runtime app permissions for Android work apps
- Managing BlackBerry Dynamics apps
- Managing apps protected by Microsoft Intune
- Managing Apple VPP accounts
- Rank app installation
- Viewing personal app lists
- Rating and reviewing apps
- Managing the Work Apps icon for iOS devices
- Managing notifications for apps on supervised iOS devices
- Set the organization name for BlackBerry World
- Managing apps on BlackBerry OS devices
- Preparing to distribute BlackBerry Java Applications
- Configuring application control policies
- Application control policies for unlisted applications
- Creating software configurations
- Install BlackBerry Java Applications on a BlackBerry OS device at a central computer
- View the users that have a BlackBerry Java Application installed on their BlackBerry OS devices
- Reconciliation rules for conflicting settings in software configurations
- Adding apps to the app list
- Users and groups
- Steps to create groups and user accounts
- Creating user roles
- Creating and managing user accounts
- Create a user account
- Creating user accounts from a .csv file
- View a user account
- Add notes to a user account
- Manage multiple user accounts at one time
- Send an email to users
- Send a BlackBerry UEM Self-Service password to multiple users
- Edit user account information
- Synchronize information for a directory user
- Remove services from a user
- Enable services for a user
- Delete a user account
- Add users to user groups
- Remove a user from a user group
- Change which user groups a user belongs to
- Assign a profile or IT policy to a user account
- Add a client certificate to a user account
- Change a client certificate for a user account
- Renew or remove a BlackBerry Dynamics certificate for a user account
- Add a client certificate to a user credential profile
- Change a client certificate for a user credential profile
- Assign an app to a user account
- Assign an app group to a user account
- Assign a BlackBerry OS IT policy, profile, or software configuration to a user account
- View the resolved BlackBerry OS IT policy rules that are assigned to a user account
- Creating and managing user groups
- Creating directory-linked groups
- Create a local group
- View a user group
- Change the name of a user group
- Delete a user group
- Add nested groups to a user group
- Remove nested groups from a user group
- Assign a profile or IT policy to a user group
- Assign an app to a user group
- Assign an app group to a user group
- Assign a BlackBerry OS IT policy, profile, or software configuration to a user group
- Creating and managing shared device groups
- Create a shared device group
- Activate a shared device
- View the check-out history for a user
- Edit the user membership for a shared device group
- Remove a device from a shared device group
- Delete a shared device group
- Assign an app to a shared device group
- Assign an IT policy or a profile to a shared device group
- Creating device groups
- Viewing and customizing the user list
- Device activation
- Steps to activate devices
- Requirements: Activation
- Managing activation passwords
- Specify the default settings for activation passwords
- Allowing users to activate multiple devices with different activation types
- Manually expire an activation password
- Set an activation password and send an activation email message
- Send an activation email to multiple users
- Allow users to set activation passwords in BlackBerry UEM Self-Service
- Turn on user registration with the BlackBerry Infrastructure
- Enable user notification when a device has been activated
- Supporting Android Enterprise activations
- Supporting Windows 10 activations
- Creating activation profiles
- Activation step-by-step for users
- Activate multiple devices using KNOX Mobile Enrollment
- Activate multiple devices using zero-touch enrollment for Android Enterprise devices
- Activating iOS devices that are enrolled in DEP
- Steps to activate devices that are enrolled in DEP
- Register iOS devices in DEP and assign them to the BlackBerry UEM server
- Assign an enrollment configuration to iOS devices
- Add an enrollment configuration
- Remove an enrollment configuration that is assigned to iOS devices
- Delete an enrollment configuration
- Change the settings for an enrollment configuration
- View the settings for an enrollment configuration that is assigned to a device
- View user details for an activated device
- Activating iOS devices using Apple Configurator 2
- Using Activation Lock on iOS devices
- Restricting unsupervised iOS devices
- Activating BlackBerry 10 devices using the BlackBerry Wired Activation Tool
- Tips for troubleshooting device activation
- Device activation can't be completed because the server is out of licenses. For assistance, contact your administrator.
- Please check your username and password and try again
- Profile failed to install. The certificate "AutoMDMCert.pfx" could not be imported.
- Error 3007: Server is not available
- Unable to contact server, please check connectivity or server address
- iOS or macOS device activations fail with an invalid APNs certificate
- Users are not receiving the activation email
- Device commands and controls
- Sending commands to users and devices
- Deactivating devices
- Locate a device
- View available updates for iOS devices
- Update the OS on supervised iOS devices
- Creating device support messages
- Allowing BlackBerry 10 users to back up device data
- Maintenance, monitoring, and reporting
- Using log files
- Auditing events in BlackBerry UEM
- Creating event notifications
- Manage BlackBerry Dynamics jobs
- Using SNMP to monitor BlackBerry UEM
- Using dashboard reports
- Logging phone call and SMS/MMS activity for Android Enterprise and Samsung KNOX Workspace devices
- View and save a device report
- Exporting app deployment reports
- Activity and compliance violation reports for BlackBerry Dynamics apps
- Monitoring the performance of the BlackBerry Work app
- Profile settings
- Email profile settings
- IMAP/POP3 email profile settings
- Wi-Fi profile settings
- VPN profile settings
- SCEP profile settings
- Compliance profile settings
- BlackBerry Dynamics profile settings
- BlackBerry Dynamics connectivity profile settings
- Enterprise connectivity profile settings
- Enterprise Management Agent profile settings
- Windows Information Protection profile settings
- Microsoft Intune app protection profile settings
- Policy reference spreadsheet
- BlackBerry Docs
- BlackBerry UEM 12.10
- BlackBerry UEM Administration
- Profile settings
- VPN profile settings
- Android: VPN profile settings
Android: VPN profile settings
Android
: VPN profile settingsThe following VPN profile settings are supported only on
Samsung KNOX Workspace
devices.For more information about the VPN profile settings supported by
Samsung KNOX Workspace
devices, see Samsung KNOX
VPN JSON Parameters.Android : VPN profile setting | Description |
|---|---|
Server address | This setting specifies the FQDN or IP address of a VPN server. |
VPN type | This setting specifies whether a device uses IPsec or SSL to connect to the VPN server. Possible values:
The default value is "IPsec." The Juniper VPN app supports "SSL" only. |
User authentication required | This setting specifies whether a device user must provide a username and password to connect to the VPN server. |
Username | This setting specifies the username that a device uses to authenticate with the VPN gateway. If the profile is for multiple users, you can use the %UserName% variable. This setting is valid only if the “User authentication required” setting is selected. |
Password | This setting specifies the password that a device uses to authenticate with the VPN gateway. This setting is valid only if the “User authentication required” setting is selected. |
Split tunnel type | This setting specifies whether a device can use split tunneling to bypass the VPN gateway, if the VPN gateway supports it. Possible values:
If the "VPN type" setting is set to "IPsec," this setting must be set to “Disabled." The default value is "Disabled." |
Forward routes | This setting specifies the route or routes that bypass the VPN gateway. You can specify one or more IP addresses. This setting is valid only if the "VPN type" setting is set to "SSL" and the “Split tunnel type” setting is set to “Manual.” |
DPD | This setting specifies whether DPD is enabled. This setting is valid only if the "VPN type" setting is set to "IPsec." |
IKE version | This setting specifies the version of IKE protocol to use with the VPN connection. Possible values:
The default value is "IKEv1." This setting is valid only if the "VPN type" setting is set to "IPsec." |
IPsec authentication type | This setting specifies the authentication type for the IPsec VPN connection. The "IKE version" setting determines which IPsec authentication types are supported and the default value for this setting. Possible values:
This setting is valid only if the "VPN type" setting is set to "IPsec." |
IPsec group ID type | This setting specifies the IPsec group ID type for the VPN connection. The "IPsec authentication type" setting determines which IPsec group ID types are supported and the default value for this setting.
If the setting for “IPsec authentication type” is “Certificate," then this setting is automatically set to “Default." This setting is valid only if the "VPN type" setting is set to "IPsec." |
IPsec group ID | This setting specifies the IPsec group ID for the VPN connection. This setting is valid only if the "VPN type" setting is set to "IPsec." |
IKE phase 1 key exchange mode | This setting specifies the exchange mode for the VPN connection. Possible values:
The default value is "Main mode." This setting is valid only if the "VPN type" setting is set to "IPsec." |
IKE lifetime | This setting specifies the lifetime, in seconds, of the IKE connection. If you set an unsupported value or a null value, the device default value is used. This setting is valid only if the "VPN type" setting is set to "IPsec." |
IKE encryption algorithm | This setting specifies the encryption algorithm used for the IKE connection. This setting is valid only if the "VPN type" setting is set to "IPsec." |
IKE integrity algorithm | This setting specifies the integrity algorithm used for the IKE connection. This setting is valid only if the "VPN type" setting is set to "IPsec and the "IKE version" is set to "IKEv2." |
IPsec DH group | This setting specifies the DH group that a device uses to generate key material. The possible values are 0, 1, 2, 5, and from 14 to 26. The default value is 0. This setting is valid only if the "VPN type" setting is set to "IPsec." |
IPsec parameter | This setting specifies the IPsec parameter used for the VPN connection. This setting is valid only if the "VPN type" setting is set to "IPsec." |
Perfect forward secrecy | This setting specifies whether the VPN gateway supports PFS. This setting is valid only if the "VPN type" setting is set to "IPsec." |
Enable MOBIKE | This setting specifies whether the VPN gateway supports MOBIKE. This setting is valid only if the "VPN type" setting is set to "IPsec." |
IPsec lifetime | This setting specifies the lifetime, in seconds, of the IPsec connection. If you set an unsupported value or a null value, the device default value is used. This setting is valid only if the "VPN type" setting is set to "IPsec." |
IPsec encryption algorithm | This setting specifies the IPsec encryption algorithm used for the VPN connection. This setting is valid only if the "VPN type" setting is set to "IPsec." |
IPsec integrity algorithm | This setting specifies the IPsec integrity algorithm used for the VPN connection. This setting is valid only if the "VPN type" setting is set to "IPsec" and the and the "IKE version" is set to "IKEv2." |
Authentication type | This setting specifies the authentication type for the VPN gateway. Possible values:
The default value is "None." This setting is valid only if the "VPN type" setting is set to "SSL." |
SSL algorithm | This setting specifies the encryption algorithm required for an SSL VPN connection. This setting is valid only if the "VPN type" setting is set to "SSL." |
Append UID/PID information | This setting specifies whether UID and PID information is appended to packets that are sent to the VPN client app. This setting must be selected for the Cisco AnyConnect VPN app. |
Support chaining | This setting specifies how VPN chaining is supported. Possible values:
The default value is "Support chaining." |
Vendor string input type | This setting specifies the key-value pairs or JSON string for the VPN. The configuration information is specific to the vendor's VPN app. Possible values:
The default value is "Vendor key-value pairs." |
Vendor key-value pairs | This setting specifies the keys and associated values for the VPN. The configuration information is specific to the vendor's VPN app. This setting is valid only if the "Vendor string input type" setting is set to "Vendor key-value pairs." |
Vendor JSON value | This setting specifies the configuration information specific to the vendor's VPN app, in .json format. This setting is valid only if the "Vendor string input type" setting is set to "Vendor JSON value." |
VPN client package ID | This setting specifies the package ID of the VPN app. |
Automatically retry connection after error | This setting specifies whether the VPN connection should be automatically restarted after the connection is lost. |
Enable FIPS mode | This setting specifies whether FIPS mode is enabled. Enabling FIPS mode makes sure that only FIPS-validated cryptographic algorithms are used for the VPN connection. |
Enterprise connectivity for Android devices with a work space | This setting specifies whether Samsung KNOX Workspace devices use a VPN connection for all apps in the work space or only for specified apps.
|
Apps allowed to use the VPN connection | This setting specifies the apps in the work space that can use a VPN connection. You can select apps from a list of available apps or specify the app package ID. This setting is valid only if the "Enterprise connectivity for Android devices with a work space" setting is set to "Per-app VPN." |
Associated proxy profile | This setting specifies the associated proxy profile that a device uses to connect to a proxy server when the device is connected to the VPN. |