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What is the
BlackBerry UEM Client
?

The

BlackBerry UEM Client

is an app that lets users activate devices on

BlackBerry UEM

. The

UEM Client

is required to activate the following devices:

iOS

Android

, including

Android

wearable devices

Users can download the

UEM Client

from the

App Store

, or

Google Play

The following table summarizes the functions of the

UEM Client

BlackBerry UEM Client function	Description
Communication with BlackBerry UEM	The UEM Client allows BlackBerry UEM to communicate with devices for the purpose of device activation and device management. For more information about activation data flows, see the Architecture content.
Activation	Users must download the latest version of the UEM Client from the appropriate app store and use their email address and activation password or QR Code to activate devices on BlackBerry UEM . In the following cases, users don't need the UEM Client to activate devices: For iOS devices, if you use Apple Configurator 2 or Apple 's Device Enrollment Program, users don't need the UEM Client to activate devices. Users must install and start the UEM Client app after activation if you want to enforce compliance rules. For iOS and Android devices that don't need MDM, users can activate BlackBerry Dynamics apps using access keys instead of using the UEM Client . However, using the UEM Client provides benefits, such as a consistent activation experience that doesn't require access keys, access to the work app catalog in the UEM Client or the BlackBerry Dynamics Launcher (if configured), and the ability for users to authorize location services (if configured). For more information, see Device activation.
Deactivation	Users can click "Deactivate My Device" in the About section of the UEM Client to remove the device from BlackBerry UEM and delete all work data from the device.
Work apps	The UEM Client allows users to find and download the apps that you assign to them, and if configured, users can provide ratings and reviews for the apps. For iOS devices activated with user privacy, users can access the work app catalog from a browser link in the UEM Client . For iOS devices activated with MDM, a customizable icon for work apps is provided on the home screen. For Android devices, users can access the work app catalog in the UEM Client . For more information, see Apps.
Profiles and policies	The profiles, policies, and certificates that you assign to users are displayed in the UEM Client .
Compliance	On the home screen of the UEM Client , users can tap "Compliant" or "Not compliant" to see a status report for their device based on the compliance profile that you assigned to them. For devices that are activated using Apple Configurator 2 or Apple 's Device Enrollment Program, users must install and start the BlackBerry UEM Client after activation if you want to enforce compliance rules. For more information, see Enforcing compliance rules for devices.
BlackBerry 2FA	If configured, users can bypass the two factor authentication required by BlackBerry 2FA by preauthenticating in the UEM Client . For more information, see the BlackBerry 2FA content.
Location service	If you create a location service profile and assign it to user accounts, users are prompted to allow the UEM Client to access their device location.
Device log files	Users can send device log files by email from the UEM Client . For more information, see Retrieving device logs.
About	In the About section of the UEM Client , users can see some or all of the following information depending on the device type and activation type: The version of the UEM Client The date and time that the device was activated Organization information that you configure in the device profile (for example, your organization's contact information) The BlackBerry UEM server URL End-user license agreement A button that lets users deactivate their device

Section:

Getting started

What is the BlackBerry UEM Client?

What is the
BlackBerry UEM Client
?