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  2. BlackBerry UEM 12.10
  3. BlackBerry UEM Administration
  4. Apps
  5. Managing BlackBerry Dynamics apps
  6. Generate access keys for BlackBerry Dynamics apps

Generate access keys for
BlackBerry Dynamics
 apps

BlackBerry Dynamics
 apps require an access key to be activated on a device.
BlackBerry UEM Client
 can request access keys automatically from
BlackBerry UEM
 after users install an app. You or a user must manually generate access keys and send them to activate
BlackBerry Dynamics
 apps in the following situations:
  • For
    Samsung KNOX Workspace
     devices
  • For
    iOS
     and
    Android
     devices that don't need MDM and do not have the
    UEM Client
     installed
  • For users who want to activate
    BlackBerry Dynamics
     apps on devices that don't require the
    BlackBerry UEM Client
    .
You can generate access keys when you create a new user, or anytime afterwards. Users do not need to activate their devices in
BlackBerry UEM
 to receive access keys. Users can also generate access keys in
BlackBerry UEM Self-Service
.
  1. On the menu bar, click
    Users > Managed devices
    .
  2. Search for a user account.
  3. In the search results, click the name of the user account.
  4. Click
    Set activation password
    .
  5. In the
    Activation option
     drop-down list, select
    BlackBerry Dynamics access key generation
    .
  6. In the
    Number of access keys to generate
     drop-down list, select the number of access keys that you want to create for the user.
  7. Select the number of days that you want the access keys to remain valid.
  8. In the
    Email template
     drop-down list, select the email template that you want to use. For more information, see Email templates.
  9. Click
    Submit
    .