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  2. BlackBerry UEM 12.10
  3. BlackBerry UEM Administration
  4. Device activation
  5. Activation step-by-step for users
  6. Activate a BlackBerry 10 device

Activate a
BlackBerry 10
 device

Send the following activation instructions to the device user.
  1. On the device, navigate to
    Settings
    .
  2. Tap
    Accounts
    .
  3. If you have existing accounts on this device, tap
    Add Account
    . Otherwise, continue to Step 4.
  4. Tap
    Email, Calendar and Contacts
    .
  5. Type your work email address and tap
    Next
    .
  6. In the
    Password
     field, type the activation password you received. Tap
    Next
    .
  7. If you receive a warning that your device could not look up connection information, complete the following steps:
    1. Tap
      Advanced
      .
    2. Tap
      Work Account
      .
    3. In the
      Server Address
       field, type the server address. You can find the server address in the activation email message you received or in
      BlackBerry UEM Self-Service
      .
    4. Tap
      Done
      .
  8. Follow the instructions on the screen to complete the activation process.
To verify that the activation process completed successfully, perform one of the following actions:
  • On the device, navigate to the
    BlackBerry Hub
     and confirm that the email address is present. Navigate to the Calendar and confirm that the appointments are present.
  • In
    BlackBerry UEM Self-Service
    , verify that your device is listed as an activated device. It can take up to two minutes for the status to update after you activate the device.