- Getting started
- Supported features by device type
- Managing BlackBerry Dynamics apps in BlackBerry UEM
- BlackBerry devices powered by Android
- Device management options
- Managing devices beyond smartphones, tablets, and laptops
- Managing wearable devices
- Managing Apple TV devices
- What is the BlackBerry UEM Client?
- What is BlackBerry UEM Self-Service?
- BlackBerry Enterprise Mobility Suite services
- Log in to BlackBerry UEM
- Administrators
- Steps to set up UEM administration
- Setting console login options
- Customizing the appearance of the consoles
- Create website bookmarks in the consoles
- Change the language for automated email messages
- Creating and managing administrator roles
- Create an administrator
- Change role membership for administrators
- Set the session timeout parameters
- Delete an administrator
- Using profiles, variables, and email templates
- Wi-Fi, VPN, BlackBerry Secure Connect Plus, and other work connections
- Steps to set up work connections for devices
- Best practice: Creating work connection profiles
- Setting up work Wi-Fi networks for devices
- Setting up work VPNs for devices
- Setting up proxy profiles for devices
- Using enterprise connectivity and BlackBerry Secure Connect Plus for connections to work resources
- Steps to enable BlackBerry Secure Connect Plus
- Server and device requirements
- Load balancing and high availability for BlackBerry Secure Connect Plus
- BlackBerry Secure Connect Plus and the BlackBerry Connectivity Node
- Enabling and configuring enterprise connectivity and BlackBerry Secure Connect Plus
- Create an enterprise connectivity profile
- Enable BlackBerry Secure Connect Plus
- Specify the DNS settings for the BlackBerry Connectivity app
- Optimize secure tunnel connections for Android devices that use BlackBerry Dynamics apps
- Direct BlackBerry 10 work space traffic through BlackBerry Secure Connect Plus when a Wi-Fi network is available
- Troubleshooting BlackBerry Secure Connect Plus
- Setting up network connections for BlackBerry Dynamics apps
- Using BlackBerry 2FA for secure connections to critical resources
- Setting up single sign-on authentication for devices
- Filtering web content on iOS devices
- Managing email and web domains for iOS devices
- Create an AirPrint profile
- Configuring AirPlay profiles for iOS devices
- Controlling network usage for work apps on iOS devices
- Email, calendar, and contacts
- Setting up work email for devices
- Using Exchange Gatekeeping
- Setting up CardDAV and CalDAV profiles for iOS and macOS devices
- Certificates
- Steps to use certificates
- Integrating BlackBerry UEM with your organization's PKI software
- Connect BlackBerry UEM to your organization’s Entrust software
- Connect BlackBerry UEM to your organization’s Entrust IdentityGuard server to use smart credentials
- Connect BlackBerry UEM to your organization's OpenTrust software
- Connect BlackBerry UEM to your organization’s BlackBerry Dynamics PKI Connector
- Connect BlackBerry UEM to your organization’s app-based PKI solution
- Providing client certificates to devices
- Sending certificates to devices using profiles
- Choosing profiles to send client certificates to devices
- Sending CA certificates to devices
- Using user credential profiles to send certificates to devices
- Create a user credential profile to manually upload certificates
- Create a user credential profile to connect to your organization's PKI software
- Create a user credential profile to use Entrust smart credentials on devices
- Create a user credential profile to connect to your BlackBerry Dynamics PKI connector
- Renew certificates that are enrolled through the BlackBerry Dynamics PKI connector
- Creating user credential profiles for app-based certificates
- Create a user credential profile to use certificates from the native keystore on Android devices
- Using SCEP to send client certificates to devices
- Sending the same client certificate to multiple devices
- Specify the certificate used by an app
- Device policies, standards, and compliance
- Steps to set up your organization's policies and standards for devices
- Managing devices with IT policies
- Controlling BlackBerry Dynamics on users devices
- Enforcing compliance rules for devices
- Configuring the Enterprise Management Agent
- Limiting devices to a single app
- Controlling the software releases that are installed on devices
- Displaying organization information on devices
- Using location services on devices
- Turning off notifications outside of work hours
- Managing iOS features using custom payload profiles
- Configure the layout of apps on supervised iOS devices
- Setting up Windows Information Protection for Windows 10 devices
- Apps
- Adding apps to the app list
- Adding public apps to the app list
- Add a BlackBerry 10 app to the app list
- Add an iOS app to the app list
- Add an Android app to the app list if BlackBerry UEM is not configured for Android Enterprise devices
- Add an Android app to the app list if BlackBerry UEM is configured for Android Enterprise devices
- Add a Windows 10 app to the app list
- Add public BlackBerry Dynamics apps to the app list
- Adding internal apps to the app list
- Steps to add internal apps to the app list
- Specify the shared network location for storing internal apps
- Add an internal app to the app list
- Add an internal BlackBerry Dynamics app entitlement
- Upload BlackBerry Dynamics app source files
- Host an internal app for devices with an Android work profile in Google Play using the .apk file
- Host an internal app for Android Enterprise devices in BlackBerry UEMusing a .json file
- Update an internal app
- Update an internal app for Android devices with a work profile in BlackBerry UEM using a .json file
- Adding or changing an app configuration
- Adding app shortcuts
- Adding public apps to the app list
- Preventing users from installing specific apps
- Managing apps on the app list
- Delete an app from the app list
- Change whether an app is required or optional
- Device notifications for new and updated apps
- App behavior on iOS devices
- App behavior on Android devices
- App behavior on Android Enterprise devices
- App behavior on Samsung KNOX devices
- App behavior on BlackBerry devices
- App behavior on Windows 10 devices
- Managing app groups
- View the status of apps and app groups assigned to user accounts
- View which apps are assigned to user groups
- Viewing and customizing the apps list
- Update the app list
- Update app permissions for Android Enterprise apps
- Accept app permissions for Android Enterprise apps
- Set runtime app permissions for Android work apps
- Managing BlackBerry Dynamics apps
- Managing apps protected by Microsoft Intune
- Managing Apple VPP accounts
- Rank app installation
- Viewing personal app lists
- Rating and reviewing apps
- Managing the Work Apps icon for iOS devices
- Managing notifications for apps on supervised iOS devices
- Set the organization name for BlackBerry World
- Managing apps on BlackBerry OS devices
- Preparing to distribute BlackBerry Java Applications
- Configuring application control policies
- Application control policies for unlisted applications
- Creating software configurations
- Install BlackBerry Java Applications on a BlackBerry OS device at a central computer
- View the users that have a BlackBerry Java Application installed on their BlackBerry OS devices
- Reconciliation rules for conflicting settings in software configurations
- Adding apps to the app list
- Users and groups
- Steps to create groups and user accounts
- Creating user roles
- Creating and managing user accounts
- Create a user account
- Creating user accounts from a .csv file
- View a user account
- Add notes to a user account
- Manage multiple user accounts at one time
- Send an email to users
- Send a BlackBerry UEM Self-Service password to multiple users
- Edit user account information
- Synchronize information for a directory user
- Remove services from a user
- Enable services for a user
- Delete a user account
- Add users to user groups
- Remove a user from a user group
- Change which user groups a user belongs to
- Assign a profile or IT policy to a user account
- Add a client certificate to a user account
- Change a client certificate for a user account
- Renew or remove a BlackBerry Dynamics certificate for a user account
- Add a client certificate to a user credential profile
- Change a client certificate for a user credential profile
- Assign an app to a user account
- Assign an app group to a user account
- Assign a BlackBerry OS IT policy, profile, or software configuration to a user account
- View the resolved BlackBerry OS IT policy rules that are assigned to a user account
- Creating and managing user groups
- Creating directory-linked groups
- Create a local group
- View a user group
- Change the name of a user group
- Delete a user group
- Add nested groups to a user group
- Remove nested groups from a user group
- Assign a profile or IT policy to a user group
- Assign an app to a user group
- Assign an app group to a user group
- Assign a BlackBerry OS IT policy, profile, or software configuration to a user group
- Creating and managing shared device groups
- Create a shared device group
- Activate a shared device
- View the check-out history for a user
- Edit the user membership for a shared device group
- Remove a device from a shared device group
- Delete a shared device group
- Assign an app to a shared device group
- Assign an IT policy or a profile to a shared device group
- Creating device groups
- Viewing and customizing the user list
- Device activation
- Steps to activate devices
- Requirements: Activation
- Managing activation passwords
- Specify the default settings for activation passwords
- Allowing users to activate multiple devices with different activation types
- Manually expire an activation password
- Set an activation password and send an activation email message
- Send an activation email to multiple users
- Allow users to set activation passwords in BlackBerry UEM Self-Service
- Turn on user registration with the BlackBerry Infrastructure
- Enable user notification when a device has been activated
- Supporting Android Enterprise activations
- Supporting Windows 10 activations
- Creating activation profiles
- Activation step-by-step for users
- Activate multiple devices using KNOX Mobile Enrollment
- Activate multiple devices using zero-touch enrollment for Android Enterprise devices
- Activating iOS devices that are enrolled in DEP
- Steps to activate devices that are enrolled in DEP
- Register iOS devices in DEP and assign them to the BlackBerry UEM server
- Assign an enrollment configuration to iOS devices
- Add an enrollment configuration
- Remove an enrollment configuration that is assigned to iOS devices
- Delete an enrollment configuration
- Change the settings for an enrollment configuration
- View the settings for an enrollment configuration that is assigned to a device
- View user details for an activated device
- Activating iOS devices using Apple Configurator 2
- Using Activation Lock on iOS devices
- Restricting unsupervised iOS devices
- Activating BlackBerry 10 devices using the BlackBerry Wired Activation Tool
- Tips for troubleshooting device activation
- Device activation can't be completed because the server is out of licenses. For assistance, contact your administrator.
- Please check your username and password and try again
- Profile failed to install. The certificate "AutoMDMCert.pfx" could not be imported.
- Error 3007: Server is not available
- Unable to contact server, please check connectivity or server address
- iOS or macOS device activations fail with an invalid APNs certificate
- Users are not receiving the activation email
- Device commands and controls
- Sending commands to users and devices
- Deactivating devices
- Locate a device
- View available updates for iOS devices
- Update the OS on supervised iOS devices
- Creating device support messages
- Allowing BlackBerry 10 users to back up device data
- Maintenance, monitoring, and reporting
- Using log files
- Auditing events in BlackBerry UEM
- Creating event notifications
- Manage BlackBerry Dynamics jobs
- Using SNMP to monitor BlackBerry UEM
- Using dashboard reports
- Logging phone call and SMS/MMS activity for Android Enterprise and Samsung KNOX Workspace devices
- View and save a device report
- Exporting app deployment reports
- Activity and compliance violation reports for BlackBerry Dynamics apps
- Monitoring the performance of the BlackBerry Work app
- Profile settings
- Email profile settings
- IMAP/POP3 email profile settings
- Wi-Fi profile settings
- VPN profile settings
- SCEP profile settings
- Compliance profile settings
- BlackBerry Dynamics profile settings
- BlackBerry Dynamics connectivity profile settings
- Enterprise connectivity profile settings
- Enterprise Management Agent profile settings
- Windows Information Protection profile settings
- Microsoft Intune app protection profile settings
- Policy reference spreadsheet
- BlackBerry Docs
- BlackBerry UEM 12.10
- BlackBerry UEM Administration
- Profile settings
- VPN profile settings
- Windows 10: VPN profile settings
Windows 10: VPN profile settings
Windows 10
: VPN profile settingsWindows : VPN profile setting | Description |
|---|---|
Connection type | This setting specifies the connection type that a Windows 10 device uses for a VPN. Possible values:
The default value is " Microsoft ." |
Server | This setting specifies the public or routable IP address or DNS name for the VPN. This setting can point to the external IP of a VPN, or a virtual IP for a server farm. This setting is valid only if the "Connection type" is set to " Microsoft ." |
Server URL list | This setting specifies a comma-separated list of servers in URL, host name, or IP format. This setting is valid only if the "Connection type" is not set to " Microsoft ". |
Routing policy type | This setting specifies the type of routing policy. This setting is valid only if the "Connection type" is set to " Microsoft ."Possible values:
The default value is "Force tunnel." |
Native protocol type | This setting specifies the type of routing policy used by the VPN. This setting is valid only if the "Connection type" is set to " Microsoft ."Possible values:
The default value is "Automatic." |
Authentication | This setting specifies the method of authentication used for the native VPN. The "Native protocol type" setting determines which authentication methods are supported and the default value for this setting:
Possible values:
|
EAP configuration | This setting specifies the XML of the EAP configuration. For information about how to generate the EAP configuration XML, visit eap-configuration This setting is valid only if the "Authentication " setting is set to "EAP." |
User method | This setting specifies the type of user method authentication to use. This setting is valid only if the "Authentication " setting is set to "User method." Possible values:
|
Machine method | This setting specifies the type of machine method authentication to use. This setting is valid only if the "Authentication " setting is set to "Machine method." Possible value:
|
Custom configuration | This setting specifies the HTML encoded XML blob for an SSL-VPN plug-in specific configuration, including authentication information, that is sent to the device to make it available for SSL-VPN plug-ins. This setting is valid only if the "Connection type" is not set to " Microsoft ." |
Plugin package family name | This setting specifies the package family name of the custom SSL VPN. This setting is valid only if the "Connection type" is set to "Manual connection definition." |
L2TP preshared key | This setting specifies the preshared key used for an L2TP connection. |
App trigger list | This setting specifies a list of apps that start the VPN connection. |
App trigger list > App ID | This setting identifies an app for a per-app VPN. Possible values:
|
Route list | This setting specifies a list of routes that the VPN can use. If the VPN uses split tunneling, a route list is required. |
Subnet address | This setting specifies the IP address of the destination prefix using the IPv4 or IPv6 address format. |
Subnet prefix | This setting specifies the subnet prefix of the destination prefix. |
Exclusion | This setting specifies whether the route that is added must point to the VPN interface as the gateway or a physical interface. If you select the check box, traffic is directed over the physical interface. If you leave the box unchecked, traffic is directed over the VPN. |
Domain name list | This setting specifies the Name Resolution Policy Table (NRPT) rules for the VPN. |
Domain name | This setting specifies the FQDN or suffix of the domain. |
DNS servers | This setting specifies the list of IP addresses of the DNS servers, separated by commas. |
Web proxy server | This setting specifies the IP address of the web proxy server. |
Trigger VPN | This setting specifies whether this domain name rule triggers the VPN. |
Persistent | This setting specifies whether the domain name rule is applied when the VPN is not connected. |
Traffic filter list | This setting specifies the rules that allow traffic over the VPN. |
Traffic filter list > App ID | This setting identifies an app for an app-based traffic filter. Possible values:
|
Protocol | This setting specifies the protocol that the VPN uses. Possible values:
The default value is "All." |
Local port ranges | This setting specifies the list of allowed local port ranges separated by commas. For example, 100-120, 200, 300-320. |
Remote port ranges | This setting specifies the list of allowed remote port ranges separated by commas. For example, 100-120, 200, 300-320. |
Local address ranges | This setting specifies the list of allowed local IP address ranges, separated by commas. |
Remote address ranges | This setting specifies the list of allowed remote IP address ranges, separated by commas. |
Routing policy type | This setting specifies the routing policy that the traffic filter uses. If set to "Force tunnel," all traffic goes through the VPN. If set to "split tunnel," traffic can go through the VPN or the Internet. Possible values:
The default setting is "Force tunnel." |
Remember credentials | This setting specifies whether the credentials are cached whenever possible. |
Always on | This setting specifies whether devices automatically connect to the VPN at sign-in and stay connected until the user manually disconnects the VPN. |
Lock down | This setting specifies whether this VPN connection must be used when the device connects to a network. When this setting is enabled, the following applies:
|
DNS suffix | This setting specifies one or more DNS suffixes separated by commas. The first DNS suffix in the list is also used as the primary connection for the VPN. The list is added to the SuffixSearchList. |
Trusted network detection | This setting specifies a comma-separated string to identify the trusted network. The VPN does not connect automatically when users are on their organization's wireless network. |
IP Security properties | |
Authentication transform constants | Possible values:
The default setting is "MD596." |
Cipher transform constants | Possible values:
The default setting is "DES." |
Encryption method | Possible values:
The default setting is "DES." |
Integrity check method | Possible values:
The default setting is "MD5." |
Diffie-Hellman Group | Possible values:
The default setting is "Group1." |
PFS Group | Possible values:
The default value is "PFS1." |
Proxy type | This setting specifies the type of proxy configuration for the VPN. Possible values:
The default value is "None." |
PAC URL | This setting specifies the URL for the web server that hosts the PAC file, including the PAC file name. For example, http://www.example.com/PACfile.pac. This setting is valid only if the "Proxy type" setting is set to "PAC configuration." |
Address | This setting specifies the FQDN or IP address for the proxy server. This setting is valid only if the "Proxy type" setting is set to "Manual configuration." |
Associated SCEP profile | This setting specifies the associated SCEP profile that a device uses to obtain a client certificate to authenticate with the VPN. |