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  2. BlackBerry AtHoc
  3. BlackBerry AtHoc Mobile App 4.2
  4. BlackBerry AtHoc Mobile Administrator Guide
  5. Configure the Mobile App device in BlackBerry AtHoc
  6. Configure mobile alert settings

Configure mobile alert settings

Configure the mobile alert settings to respond to alerts. You can select a severity level, specify whether the incoming alert appears on the map, or whether an alert template is published. These alerts appear on the Situation map and on reports with icons. All three Mobile incoming alerts categories Emergency, Check In, and Report can be edited to trigger a template.
The following incoming mobile alerts types are available in the system:
  • Mobile Standard
    • Emergency (Duress)
    • Check-in
    • Report
  • Custom
    • Report: Add a custom report
Alert rules help determine which alert templates to run when an alert arrives in the Inbox. Mobile Alert rules have no conditions, the operator can select an alert template to be triggered on incoming mobile alert.
  1.  In the navigation bar, click The Settings icon.
  2. In the 
    Basic
     section, click 
    Mobile Alert Settings
    .
  3. On the 
    Mobile Alert Settings
     screen, in the 
    Emergency
     section, click The Edit icon. By default, the severity is set to High. You can send an alert with an emergency by selecting an alert template from the 
    Run Alert Template 
    list. Select 
    Automatically display on map
    , and then click 
    Save
    .
    The Emergency title and icon are preset and cannot be changed.
  4. In the 
    Check-In
     section, click The Edit icon. By default, the severity is set to Moderate. You can select an alert template from the 
    Run Alert Template
     list. Select 
    Automatically display on map
    , and then click 
    Save
    .
     The Check In title and icon are preset and cannot be changed.
  5. In the 
    Report
     section, click 
    Add
     to create a new incoming alert report that users can access through their mobile device.