- What is the BlackBerry AtHoc mobile app?
- Set up the BlackBerry AtHoc mobile app
- Configure the Mobile App device in BlackBerry AtHoc
- Manage alert templates
- Create an alert template
- Define alert template details
- Define content for an alert or alert template
- Configure a response option as a user attribute
- Define target users for an alert or alert template
- Select personal devices for an alert or alert template
- Select and configure mass devices for an alert or alert template
- Configure the schedule for an alert or alert template
- Edit an alert template
- Duplicate an alert template
- Delete an alert template
- Create and publish alerts
- Manage incoming alerts from the inbox
- Manage the situation map
- Manage users
- BlackBerry AtHoc customer portal
- Legal notices
Publish alerts from the map
You can publish alerts from any object on the map. For example, if there is an emergency incoming alert, you might want to publish an alert to a team to respond. Or, if the incoming alert is represented by a shape on the map, you can send the coordinates of the shape and any relevant pictures to your team by publishing an alert.
- In the navigation bar, clickSituation>Map.
- Do one of the following:
- Locate the object on the map. If necessary, zoom in on the map to view the object better.
- Click
and select an incoming alert.
- Select the object to open the details view.
- Click
.
- Enter a title and message for the alert.
- Add any response options.
- Enter the targeted recipients, including teams and organizations, and verify that your targeted audience is accessible.
- ClickPublish Nowat the bottom of the sidebar.A notification appears, containing a link to the User Tracking report for the alert.
- ClickOK.
- Optionally, clickDisplayon the map to review alert responses.