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  2. BlackBerry AtHoc
  3. BlackBerry AtHoc Mobile App 4.2
  4. BlackBerry AtHoc Mobile Administrator Guide
  5. Manage the situation map
  6. Monitor incoming alerts

Monitor incoming alerts

Incoming alerts are created by external organization, or by users using their mobile devices and are displayed within the Map feature of BlackBerry AtHoc. There are three Incoming alerts categories—Mobile, Other (IPAWS), and Standard—all of which appear within the Inbox sidebar of the Maps screen.
  1. In the navigation bar, click the 
    Situation
     > 
    Map
    .
  2. Click The Inbox icon.
    The Inbox sidebar opens, displaying a list of any Mobile, General, and IPAWS incoming alerts that are currently in the system.
    Click any of the incoming alerts to open the details screen. If you click a Mobile alert, it also displays on the map with a tool tip.
  3. Optionally, use the 
    Filters
     field at the bottom of the screen to modify the map display.
    You can use the filter fields to set the following:
    • The maximum age of an incoming alert that can appear on the screen. Use the slider bar to specify incoming alerts that are anywhere from 1 minute old to no limit.
    • Whether to display people and incoming alerts based on the range of visibility settings that have been used in creating the incoming alerts.
      The 
      Show by visibility
       filter only appears if you belong to at least one team within the Emergency Community.
    • Whether to display only users who are accessible on mobile devices, only users who are not accessible on mobile devices, or all users.