- What is the BlackBerry AtHoc mobile app?
- Set up the BlackBerry AtHoc mobile app
- Configure the Mobile App device in BlackBerry AtHoc
- Manage alert templates
- Create an alert template
- Define alert template details
- Define content for an alert or alert template
- Configure a response option as a user attribute
- Define target users for an alert or alert template
- Select personal devices for an alert or alert template
- Select and configure mass devices for an alert or alert template
- Configure the schedule for an alert or alert template
- Edit an alert template
- Duplicate an alert template
- Delete an alert template
- Create and publish alerts
- Manage incoming alerts from the inbox
- Manage the situation map
- Manage users
- BlackBerry AtHoc customer portal
- Legal notices
Manage alert templates
Alert templates define the types of alerts that can occur within an alert folder, enabling operators to quickly publish the appropriate alert during an emergency.
When initially setting up the BlackBerry AtHoc system, the administrator defines the alert folders (categories of alerts) and appropriate alert templates for each folder. Later, the administrator or Advanced Alert Managers can add new alert templates or modify existing templates.
When operators access the Alert Templates screen, they can see only alert templates associated with folders they have access to.
Create an alert template
Define alert template details
Define content for an alert or alert template
Configure a response option as a user attribute
Define target users for an alert or alert template
Select personal devices for an alert or alert template
Select and configure mass devices for an alert or alert template
Configure the schedule for an alert or alert template
Edit an alert template
Duplicate an alert template
Delete an alert template