- What is the BlackBerry AtHoc mobile app?
- Set up the BlackBerry AtHoc mobile app
- Configure the Mobile App device in BlackBerry AtHoc
- Manage alert templates
- Create an alert template
- Define alert template details
- Define content for an alert or alert template
- Configure a response option as a user attribute
- Define target users for an alert or alert template
- Select personal devices for an alert or alert template
- Select and configure mass devices for an alert or alert template
- Configure the schedule for an alert or alert template
- Edit an alert template
- Duplicate an alert template
- Delete an alert template
- Create and publish alerts
- Manage incoming alerts from the inbox
- Manage the situation map
- Manage users
- BlackBerry AtHoc customer portal
- Legal notices
Edit an alert
The amount of editing that you can do to an alert depends on its current status:
- If the alert has a status ofDraftorScheduled, you can edit any of the details.
- If the alert has a status ofLive, you can only edit the End Time for the alert.
- If the alert has a status ofEnded, you cannot make any changes to it.
- In the navigation bar, clickAlerts>Sent Alerts.
- Use the search field or scroll down in the alerts table to locate the alert you want to edit.
- Select the checkbox beside the alert name.
- ClickMore Actions>Edit.
- Make any changes you want to the unlocked fields.
- ClickSave.