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  5. Manage alert templates
  6. Select personal devices for an alert or alert template

Select personal devices for an alert or alert template

After selecting the users or groups you want to include in the alert or alert template, you must select the personal and mass devices to use to contact the target group.
  1. In the 
    Target Users
     section, click the 
    Select Personal Devices
     tab.
    A list of all available personal devices appears, accompanied by statistics that reveal the total number of selected users who can be reached by each device type.
  2. Select the check box next to each personal device you want to include.
    As you select devices, the pie chart on the side of the screen updates to show the number of reachable and unreachable users based on your current selections.
  3. Optionally, click the number next to 
    Total Users
     to view a User Listing screen that displays the username and organizational hierarchy for each of the users in the target group.
  4. Optionally, click the numbers in the 
    Reachable Users
     and 
    Unreachable Users
     fields to view separate screens that provide user details for those subgroups.
If no users are reachable based on the targeted users and devices you select, the alert template is not ready for publishing.