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  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. BlackBerry AtHoc Mobile App 4.2
  4. BlackBerry AtHoc Mobile Administrator Guide
  5. Manage alert templates
  6. Select personal devices for an alert or alert template
  7. Specify personal device options for an alert or alert template

Specify personal device options for an alert or alert template

After you select personal devices for an alert or alert template, you can specify options for most of the devices.
  1. In the 
    Target Users
     section, click the 
    Select Personal Devices
     tab.
  2. In the 
    Personal Devices
     section, select the check boxes next to each of the personal devices you want to use as targeting methods.
  3. Click 
    Options
    .
    The Personal Devices Options screen opens, displaying separate tabs and separate options for each of the devices you selected in Step 2.
  4. After selecting options, click 
    Apply
    .
The following sections detail the options that are available for the BlackBerry AtHoc mobile app.
Option: 
Repeat Notification
Each alert is only sent once. This option is used to specify if and how often notifications about the alert are repeated on a mobile device.
  • None
    : Send the alert notification once
  • Default
    : Use the default time that has been defined for the selected severity.
    • For alerts with a severity level of 
      High
      , the default is one notification a minute for 10 minutes.
    • For alerts with a severity of 
      Moderate
      , 
      Low
      , 
      Informational
      , or 
      Unknown
      , the default is one notification a minute for 2 minutes.
  • Custom
    :
    • Select how long to repeat the notification if the user does not respond.
    • Select how long to pause between each repetition.
      Ensure that the pause time is smaller than the repetition time frame. For example, you can set the 
      Stop Repetition After
       value for 5 minutes, and the 
      Pause between Notifications
       value to 30 seconds. The notification can be repeated up to 9 times. However, if the 
      Stop Repetition After
       value is 5 minutes, but the 
      Pause between Notifications
       value is 6 minutes, the notification is repeated only once.
Alert notifications repeat until one of the following actions occur:
  • The recipient responds to the alert from at least one device.
  • The defined time frame for repeat notifications elapses.
  • The alert ends.
Option: 
Deliver Alert with Sound
Select 
Yes
 or 
No
 to deliver the alert with a sound.