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Target or block users by advanced query

You can perform ad hoc targeting or blocking of users based on general attributes, organization hierarchies, geolocation, operator attributes, or device types.
  1. In the 
    Target Users
     section, click the 
    By Advanced Query
     tab.
  2. Click 
    Add Condition
    .
  3. In the 
    Select Attribute
     drop-down list, select the first attribute, organization hierarchy, geolocation, operator attribute, or device you want to use as targeting criteria.
  4. In the 
    Select Operation
     field, select the operation that you want to assign to the attribute. To block users who have specific attributes, select a negative operator such as 
    not equals
     or 
    does not contain
    .
    The list of operations varies depending on the type of attribute selected.
  5. If the Operation you selected in Step 3 requires additional query values, a third field appears. Enter or select a value for the attribute.
  6. Optionally, click 
    Add Condition
     and then repeat steps 2 to 4 for each additional condition you want to add.
    In order to be included in the target group, users must meet all conditions specified by the condition statements.
    The Targeting Summary field at the bottom of the Target Users section updates automatically to display the total number of users who match the query conditions you have created.
  7. Optionally, click the number in the 
    Advanced Query
     field in the 
    Targeting Summary
     to view a screen that displays the criteria that you created for the advanced query.
  8. Optionally, modify the query conditions as needed to isolate the exact user group you want to send the alert to. Click 
    Add Condition
     to add more conditions. Click The Remove icon beside the condition to remove it.