- What is the BlackBerry AtHoc mobile app?
- Set up the BlackBerry AtHoc mobile app
- Configure the Mobile App device in BlackBerry AtHoc
- Manage alert templates
- Create an alert template
- Define alert template details
- Define content for an alert or alert template
- Configure a response option as a user attribute
- Define target users for an alert or alert template
- Select personal devices for an alert or alert template
- Select and configure mass devices for an alert or alert template
- Configure the schedule for an alert or alert template
- Edit an alert template
- Duplicate an alert template
- Delete an alert template
- Create and publish alerts
- Manage incoming alerts from the inbox
- Manage the situation map
- Manage users
- BlackBerry AtHoc customer portal
- Legal notices
Configure the mobile device
After BlackBerry AtHoc Technical Support has set up the correct Notification Delivery Server (NDS) address, you can assign an AtHoc Mobile Gateway to the phone.
- Log in to the BlackBerry AtHoc management system as an administrator.
- In the navigation bar, click
. - In theDevicessection, clickDevices.
- On theDevice Managerscreen, clickMobile App.
- ClickEdit.
- In theDelivery Gatewaysection, clickAdd a Delivery Gatewayand selectMobile App.
- ClickConfigureto open the text-entry field.
- By default, the configuration value appears in the text-entry field. If the text-entry field is empty, complete the following steps:
- ClickRemove.
- SelectMobile App
- ClickConfigure.
- Copy the following text into the field:<Configuration> <DeviceType>mobileNotification</DeviceType> </Configuration>
- ClickSave.
- ClickEnable.