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Duplicate an alert template

Duplicating an alert template creates an exact copy of it in the system and can be used to speed up the creation of similar templates. You can duplicate any alert template that contains a checkbox next to its name.
  1. In the navigation bar, click 
    Alerts
    .
  2. Click 
    Alert Templates
    .
  3. Use the search field or scroll down in the alert template list to locate the alert template you want to duplicate.
  4. Select the checkbox beside the alert template name.
    If the template does not have a checkbox beside its name, it cannot be duplicated.
  5. Click 
    Duplicate
    .
  6. On the 
    New Alert Template
     screen, make whatever changes you want to the alert template details.
    At a minimum, you should change the name of the alert template so that you can distinguish it from the original.
  7. Click 
    Save
    .
The screen refreshes and the new alert template appears in the list on the Alert Templates screen.