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  3. BlackBerry AtHoc Mobile App 4.2
  4. BlackBerry AtHoc Mobile Administrator Guide
  5. Manage users
  6. Create a user

Create a user

You must have End User Manager privileges to create users.
If the "Enterprise Features" setting is enabled in the General Settings of an enterprise organization, the BlackBerry AtHoc system enforces user uniqueness in the enterprise organization and its sub organizations. Users created in the enterprise organization or in any of its sub organizations must have a unique username and Mapping ID.
  1. In the navigation bar, click 
    Users
     > 
    Users
    .
  2. Click 
    New
    .
    Fields marked with an asterisk (*) on the New User screen are required.
  3. In the 
    Basic Information
     section, enter the following details about the user:
    • Username
      —The name the user is assigned by the system. Usernames are frequently imported from external systems and cannot be edited later.
    • First
       and 
      Last Name
    • Display Name
      —The name used to refer to the user within the system. This field can be edited later by the end user.
    • Organizational Hierarchy
      —If available, click the 
      /
       (forward slash). On the pop-up screen that appears, navigate to the specific organization to which the user belongs. Click 
      Apply
       to add the organization information to their record in the system.
    • Any custom fields added by the administrators, including details such as CPR certification status, Emergency Community membership, or special skills.
  4. In the 
    Numbers
     section, enter the work number, mobile number, pager numbers, and any other numbers that could be used to contact the user.
    International numbers and numbers with extensions are supported.
    BlackBerry AtHoc then runs a validation check to make sure the number is valid. If it is not, an "Invalid Phone Number" error appears under the text field. You cannot save the new user information until you correct or remove the number.
    For pagers, only devices that are enabled for the organization appear in the list.
  5. In the 
    Online Addresses
     section, enter work and home email addresses.
  6. In the 
    Physical Addresses
     section, enter work and home addresses.
  7. In the 
    Distribution List Membership
     section, specify the distribution lists the user is a member of.
    Required memberships are provided by default and cannot be deleted. If you do not have management permissions for a group, the group is read-only.
  8. In the 
    Advanced Information
     section, which is configurable for each system, complete any required fields plus any of the non-required fields you want to include in the account details for the user.
  9. Provide a password that meets the displayed rules, if required.
  10. Click 
    Save
    .
The details of the new user then appear in summary form on the screen. You can then return to the Users screen or grant the user operator permissions.