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Manage file permission requests

  1. From the top bar, click The Notifications icon.
  2. Click
    File permission requests
    .
  3. Click the file request that you want to handle.
    The handling options available in the
    Requests
    tab may vary depending on the nature of the request and the location of the requested file.
    Requests are listed per file, and may include single or multiple requests.
    The
    Requests
    tab appears in the management pane on the right of the screen.
  4. Do one of the following:
    • To approve the request by sending a copy of the file, select
      Approve this request
      , and set the permission level and/or file expiration date.
      For more information on permissions, see User roles and permissions.
    • To approve the request by adding the user to the workspace, select
      Approve by adding the user to
      , click
      Directly to the workspace
      , and then select the desired role, permissions, file expiration, and watermark settings.
    • To approve the request by adding the user to a group, select
      Approve by adding the user to
      , select
      An existing workspace group
      , and click
      Choose group
      to select the group.
    • To deny the request, select
      Deny this request
      , and select
      Notify the user
      to send notification.
  5. Click
    Apply
    .
    The user is notified if the request was approved. If you denied the request, no notification is sent unless you chose to send a notification.
    To view the workspace or folder information or permissions, access the information or permission tabs in the management pane.